Wellness Hotel Alpenhof in Zermatt, MatterHorn

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Key details

About the Hotel

Matterstrasse 43, Zermatt, 3920

Opposite the Sunnegga Cable Car Station

Perfect

9.1

9.8

/10

4.8

5.0

Loved by Wellness Hotel Alpenhof guests

Cigar Lounge

Outdoor Hot Tub

Free Mini Bar

Self-Serve Juice Machine

Ski Gear Storage

"The spa is amazing. Including the nudest part which was our first time doing it."

Mbmoore from Ireland

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"We could see the Matterhorn right from the room and balconies."

Vidya from United States

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"The hotel is beautiful! Fantastic breakfast, close to everything in town."

Kristin from United States

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"We really enjoyed the indoor pool and area as well as the outdoor spa with the snow falling."

Chris M from New Zealand

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4-star superior wellness hotel with Matterhorn views and outdoor adults-only spa

Wellness & Spa

The Wellness Hotel Alpenhof offers a spa area with natural light, a large indoor pool, a hot tub, saunas, steam baths, and a tropical shower. A separate outdoor adults-only spa area includes a sauna and jacuzzi, accessible without swimwear. The beauty salon provides body treatments, facials, massages, and spa packages, with a relaxation room for post-treatment rest.

Dining & Entertainment

Breakfast includes a generous buffet with fresh local ingredients and customizable options for dietary preferences, such as gluten-free choices. Afternoon tea service is offered daily with regional delicacies like cakes and coffee for all guests. The piano bar features live music and a fireplace, while the refined cigar lounge serves digestives, whiskys, and cigars.

Location & Activities

The hotel sits opposite the Sunnegga Cable Car Station, providing direct access to ski slopes and summer hiking trails. Guests can borrow E-mountain bikes from the hotel to explore Zermatt's trails, or join exclusive walking tours with sheep. A free shuttle service operates from the Zermatt Train Station on arrival and departure days.

Rooms & Amenities

Each room has a minibar with free soft drinks and beer on the first day, cable TV, free WiFi, a safety deposit box, and a seating area. Most rooms include a balcony, with some offering Matterhorn views. Pillow options include memory foam, and turn-down service delivers a Toblerone chocolate each evening.

Family & Pet Services

Family rooms accommodate up to three adults or families, with sofa beds available. The hotel allows pets, providing pet bowls and designated pet areas, and offers luggage storage and ski lockers with boot dryers. The complimentary shuttle and afternoon tea are available to all guests, including families and pet owners.

Highlights

Wellness: Outdoor adults-only spa with sauna and jacuzzi

Dining: Daily afternoon tea with regional cakes

Location: Opposite Sunnegga Cable Car for direct skiing

Rooms: Free minibar with beverages on first day

Service: Complimentary shuttle to train station

Activities: Sheep tours and E-mountain bike rental

Must-do experiences

Savor traditional raclette at Restaurant Whymper-Stube.
Hike to Gornergrat for stunning views of the Matterhorn.
Visit the Matterhorn Museum to learn about local history.
Enjoy a soothing spa day at our hotel's wellness center.
Try swiss chocolate at Läderach, a local favorite!

Location: Perfect

9.3/10Review score

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Highlights from guests

Spa & LeisurePure Bliss

The spa, indoor pool, and outdoor jacuzzi were incredibly relaxing after a day of activities.

Chloe from Australia

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DiningExceptional Evenings

The five-course dinners were exceptional, offering delicious options with a varied menu.

Liam from United States

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Room FeaturesBalcony Views

Our room featured a huge balcony with spectacular Matterhorn views, making mornings unforgettable.

Ava from Canada

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BathroomLuxury Touches

The bathroom was spacious and modern, featuring a wonderful shower and luxurious bath.

Noah from United Kingdom

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Select your room type

Wellness Hotel Alpenhof offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Alpine Chic Room
2 persons
22 sq. feet
1 King-size bed
Balcony
Heating
room details
Deluxe Double Room
2 persons
22 sq. feet
1 King-size bed
Heating
Coffee machine
room details
Design Single Room
2 persons
12 sq. feet
1 Single bed
Heating
Coffee machine
room details

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Check-in/ Check-out

Facilities

Wellness Hotel Alpenhof offers amenities for your comfortable stay and unforgettable experiences

Facilities: Perfect

9.3/10Review score

General

No smoking on site
Wi-Fi
Safe deposit box
Pets allowed
24-hour security
Luggage storage
Locker room
Ski storage
Allergy-free rooms
Lift
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Ski school
Hiking
Cycling
Golf course

Guest Parking

No parking available.

Services

Free shuttle service
Pet amenities available
Room service
Housekeeping
Laundry
Dry cleaning
Ski pass vendor
Tours/Ticket assistance

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Packed lunches
Special diet menus

Children

Cots

Spa & Leisure

Indoor swimming pool
Sun terrace
Spa & wellness centre
Sauna
Turkish bath
Jacuzzi
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Back massage
Head massage
Full body massage
Foot massage
Make up services

Room features

Heating
Mini-bar
Sitting area
Terrace
Dining table
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV

Room decor

Parquet floor

Wellness Hotel Alpenhof Location

Matterstrasse 43, Zermatt, 3920

Explore Zermatt

Local Delights Near Wellness Hotel Alpenhof

Parish Church of St. Mauritius

8 minutes' walk

A stunning example of neo-Gothic architecture, this church features a beautiful interior and a noteworthy wooden altar.

Matterhorn Museum

8 minutes' walk

The museum offers insights into Zermatt's history, with fascinating exhibits about the Matterhorn and mountaineering.

Gorner Gorge

5 minutes' drive

Gorner Gorge showcases breathtaking rock formations and an impressive walk path, perfect for families and nature lovers.

The Matterhorn

25 minutes' walk

Iconic and majestic, the Matterhorn offers stunning views and is a must-see for its unforgettable scenery and hiking trails.

Skiing at Wolli Park

10 minutes' drive

An ideal spot for beginners, Wolli Park offers slopes and ski schools, making it perfect for families and thrill-seekers.

Hiking to Riffelsee

40 minutes' walk

A scenic hike to Riffelsee rewards adventurers with stunning reflections of the Matterhorn and pristine nature.

Spa Day at Hotel

0 minutes' walk

Guests can unwind with spa treatments and wellness programs offered on-site, ensuring relaxation amidst the mountains.

L'Atelier Grandsire

1 minute' walk

A cozy restaurant known for its locally sourced ingredients and hearty Swiss dishes like fondue and raclette.

National Stubli

4 minutes' walk

Featuring a rustic atmosphere, this eatery offers traditional Swiss cuisine, including signature cheeses and rosti.

Christiania Restaurant

6 minutes' walk

A fine dining experience showcasing creative Mediterranean dishes, accompanied by a curated wine selection.

Cafe 1000

4 minutes' walk

A lively café featuring live music events and a relaxed vibe, perfect for enjoying drinks and snacks with friends.

Zermatt Cinema

10 minutes' walk

This local cinema often screens films in English, making it a fun evening option for visitors looking to relax.

Geissbockbar

10 minutes' walk

A popular nightlife spot known for its vibrant atmosphere, great cocktails, and regular events, including quiz nights.

Getting around

City Centre
Zermatt 5 min · 1400 ft
Airports
Sion (SIR) 116 min · 47.8 mi
Agno (LUG) 243 min · 100.5 mi
Train
Zermatt railway station 4 min · 1000 ft
Train 2 min · 400 ft
Bus
Bus stop 18 min · 7.1 mi

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Property information and rules

Check-in

from 15:00-22:00

Check-out

from 07:00-11:00

Guest Parking

No parking available.

Internet

Wireless internet is available in the entire hotel for free.

Breakfast

A full breakfast is served at the price of CHF 20.0 per person.

Pets

Pets are allowed on request.

Languages

English, German, Portuguese

Year renovated:

2007

Number of floors:

Number of rooms:

Former name

Alpenhof Hotel

Reviews and Ratings

Feedback about Wellness Hotel Alpenhof from previous guests about their experience.

Review score

Based on 312 verified reviews

9.1 /10

Perfect

95 %

Recommend

Breakfast

9.0/10

Cleanliness

9.4/10

Comfort

9.4/10

Facilities

9.3/10

Free Wi-Fi

9.1/10

Location

9.3/10

Paid Wi-Fi

8.7/10

Staff

9.3/10

Value for money

8.5/10

Pros

Really good staff service

Delicious hotel restaurant food

Excellent room quality

Fine Matterhorn views

Cons

Temperature control issues

Limited spa hours

based on 912 reviews

4.5/5

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Questions of the users

About Wellness Hotel Alpenhof

What transportation options are available to reach the Matterhorn express lift from the hotel?

12 November 2024

There is a complimentary E-bus service that stops right next to the hotel, taking you directly to the Matterhorn Paradise station. Additionally, the Sunnegga station is conveniently located within walking distance.

Will the spa and pool facilities be available for guests next weekend?

15 November 2024

The spa and pool facilities will be open along with the hotel and restaurant services, providing full access for guests.

Are balconies available with the hotel rooms, and do any provide a view of the Matterhorn?

22 November 2024

Some rooms feature balconies, but a direct view of the Matterhorn cannot be guaranteed for all. To ensure specific room preferences, booking in advance is recommended.

Is it possible to accommodate two adults and two children in a single room?

25 November 2024

For a comfortable stay, a Junior Suite or connecting rooms are suggested, as they offer more space and suitable sleeping arrangements for families.

Which rooms in the hotel are equipped with a fireplace?

10 December 2024

Only the Penthouse Suite and Penthouse Suite Matterhorn have fireplaces available for guests to enjoy.

Are high-quality hair dryers provided in the guest rooms, or are converters available for personal devices?

15 December 2024

Both high-quality hair dryers are provided in the rooms, and converters for U.S. outlets are also available for guest use.

What dining options are available for breakfast during the stay?

20 January 2025

A hearty breakfast is provided daily from 7:30 AM to 10:30 AM, and it is included with all bookings.

Is babysitting service available for guests traveling with children?

28 January 2025

While the hotel does not offer an in-house babysitting service, Alpine Nanny can be contacted for professional childcare services.

Can guests store their luggage if they arrive early or wish to explore after check-out?

10 February 2025

Luggage storage is available for guests, allowing enough time to explore the area before or after check-in and check-out.

What amenities are included in the wellness area and how can guests access them?

15 February 2025

The wellness area features a sauna, steam bath, fitness room, and relaxation spaces. Access is included for guests, providing a tranquil retreat after outdoor activities.